Payment Policy
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2 dozen minimum for custom cookies starting at $75 per dozen.
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Place all orders at least 2 weeks in advance!
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50% Deposit is required upon ordering. Deposit secures the order, date, and time. In the case that you need to cancel or have an emergency, you can roll the deposit into a future order. This will ensure that your deposit never goes to waste.Any cancellation or rescheduling needs to be done 48 hours in advance with no exceptions.
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SHIPPING​
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📌 PROCESSING TIME:
All Orders NEED to be placed 3 weeks in advance.
I ship using USPS Priority Mail. Please specify the date of your party to have your cookies delivered just in time for your event.
REQUEST A CANCELLATION:
Has to be within 1 week of shipping date.
I don’t accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Since the cookies are perishable items, returns and exchanges are not accepted.
I take great care in packaging my cookies to ensure that they will arrive intact. However, no refunds will be given for broken or damaged cookies; no refunds will be given due to carrier delays. Once the package has left my possession, the shipping and handling of the package is no longer in my control.
If they do, please file a complaint with the carrier. We are not the ones responsible for any inconveniences regarding that and we unfortunately can not offer refunds in those cases.
We use priority mail! Orders Ship in 2 - 3 business days!